Your data, your call
Access it, correct it, export it, delete it or withdraw consent. Pick the request below and we answer within 30 days — usually much sooner.
Get a copy of my data
We send everything associated with your email address in a machine-readable file — account record, waiting-list entry and subscription status.
Correct something
Tell us what is wrong and what it should be. We fix it and confirm when it is done.
Delete my data
We erase your account and waiting-list record. Financial records that tax law requires us to keep are retained, and nothing else.
Leave the waiting list
One email and you are off it. No confirmation loop, no retention period.
How we verify it is you
Send the request from the email address you used with HarmoFlux. That match is normally all we need.
If we cannot match the address — or the request is for deletion of an account we cannot tie to it — we will ask one confirming question, such as the approximate signup date or the last four digits of the payment card on file. We never ask for a government ID, a photo or a password.
What to expect
- • Acknowledgement within 2 business days.
- • Completion within 30 days, as required under GDPR, PIPEDA and CCPA/CPRA.
- • No charge, and no change to your service for asking.
- • Written confirmation of exactly what was sent, changed or deleted.
- • If we have to refuse part of a request — a financial record tax law requires us to keep, for example — we say which part and why.
Deleting everything? See how to delete your account and data. Want the detail first? Read the Privacy Policy or our privacy and security summary.